@import url('https://fonts.googleapis.com/css2?family=Open+Sans:wght@400;500;600;700;800&display=swap');

:root {
  --bg: #eef3f9;
  --panel: rgba(255, 255, 255, 0.96);
  --panel-strong: #ffffff;
  --border: #dfe6ef;
  --text: #0f172a;
  --muted: #64748b;
  --primary: #2563eb;
  --primary-dark: #1d4ed8;
  --primary-soft: #dbeafe;
  --sidebar: #081327;
  --sidebar-soft: #12203b;
  --success: #16a34a;
  --success-soft: #dcfce7;
  --warning: #f59e0b;
  --warning-soft: #fef3c7;
  --danger: #dc2626;
  --danger-soft: #fee2e2;
  --neutral-soft: #e5e7eb;
  --shadow: 0 16px 40px rgba(15, 23, 42, 0.08);
  --shadow-soft: 0 10px 24px rgba(15, 23, 42, 0.05);
  --radius: 20px;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: 'Open Sans', Arial, sans-serif;
  color: var(--text);
  background:
    radial-gradient(circle at top left, rgba(59, 130, 246, 0.08), transparent 24%),
    radial-gradient(circle at top right, rgba(34, 197, 94, 0.08), transparent 20%),
    linear-gradient(180deg, #eff5fb 0%, #f8fafc 100%);
}

.hidden {
  display: none !important;
}

/* ---------- AUTH PAGES ---------- */

.auth-page {
  min-height: 100vh;
}

.auth-shell {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 1.05fr 540px;
}

.auth-visual {
  background: linear-gradient(180deg, #071224 0%, #0c172c 100%);
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 42px;
}

.auth-visual-inner {
  width: 100%;
  max-width: 560px;
}

.auth-logo {
  width: 100%;
  max-width: 380px;
  display: block;
  margin-bottom: 24px;
  filter: drop-shadow(0 14px 28px rgba(0, 0, 0, 0.22));
}

.auth-visual h1 {
  margin: 0 0 10px;
  font-size: 42px;
  font-weight: 800;
  letter-spacing: -0.04em;
}

.auth-visual p {
  margin: 0;
  font-size: 18px;
  color: #cbd5e1;
  line-height: 1.6;
}

.auth-feature-list {
  margin-top: 28px;
  display: grid;
  gap: 14px;
}

.auth-feature {
  display: flex;
  align-items: center;
  gap: 10px;
  color: #e2e8f0;
  font-weight: 600;
}

.auth-dot {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  background: linear-gradient(135deg, #22c55e, #3b82f6);
}

.auth-form-side {
  display: grid;
  place-items: center;
  padding: 32px;
}

.auth-card {
  width: 100%;
  background: rgba(255, 255, 255, 0.97);
  border: 1px solid rgba(223, 230, 239, 0.95);
  border-radius: 24px;
  box-shadow: var(--shadow);
}

.premium-auth-card {
  max-width: 460px;
  padding: 28px;
}

.auth-card-header {
  margin-bottom: 20px;
}

.auth-card-header h2 {
  margin: 0 0 8px;
  font-size: 30px;
  font-weight: 800;
  letter-spacing: -0.03em;
}

.auth-card-header p {
  margin: 0;
  color: var(--muted);
}

.auth-message {
  margin-bottom: 18px;
  padding: 12px 14px;
  border-radius: 14px;
  font-size: 14px;
  font-weight: 700;
}

.auth-message.success {
  background: var(--success-soft);
  color: #166534;
}

.auth-message.error {
  background: var(--danger-soft);
  color: #991b1b;
}

.auth-links {
  margin-top: 18px;
}

.auth-links a {
  color: var(--primary-dark);
  font-weight: 700;
  text-decoration: none;
}

.auth-links a:hover {
  text-decoration: underline;
}

/* ---------- APP ---------- */

.app-shell {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 280px 1fr;
}

.sidebar {
  background: linear-gradient(180deg, #071224 0%, #0c172c 100%);
  color: white;
  padding: 22px 18px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  border-right: 1px solid rgba(255, 255, 255, 0.04);
}

.sidebar-top {
  display: grid;
  gap: 18px;
}

.brand-link {
  display: block;
}

.brand-logo {
  width: 100%;
  max-width: 220px;
  display: block;
  object-fit: contain;
  filter: drop-shadow(0 12px 24px rgba(0, 0, 0, 0.22));
}

.workspace-pill {
  display: flex;
  align-items: center;
  gap: 12px;
  background: rgba(255,255,255,0.05);
  border: 1px solid rgba(255,255,255,0.06);
  border-radius: 16px;
  padding: 12px 14px;
}

.workspace-pill img {
  width: 34px;
  height: 34px;
  object-fit: contain;
}

.workspace-pill strong {
  display: block;
  font-size: 14px;
}

.workspace-pill span {
  display: block;
  font-size: 12px;
  color: #94a3b8;
}

.sidebar-nav {
  display: grid;
  gap: 10px;
}

.nav-link,
.nav-item {
  display: block;
  width: 100%;
  border: none;
  border-radius: 14px;
  padding: 13px 16px;
  text-align: left;
  font-weight: 700;
  text-decoration: none;
  color: white;
  background: rgba(255,255,255,0.05);
  box-shadow: none;
  cursor: pointer;
}

.nav-link:hover,
.nav-item:hover:not(:disabled) {
  background: rgba(255,255,255,0.09);
}

.nav-link.active,
.nav-item.active {
  background: linear-gradient(135deg, #2563eb, #1d4ed8);
  box-shadow: 0 10px 20px rgba(37, 99, 235, 0.25);
}

.nav-item.disabled {
  color: #94a3b8;
  cursor: not-allowed;
  opacity: 1;
}

.sidebar-bottom {
  color: #94a3b8;
  font-size: 13px;
}

.sidebar-note {
  display: grid;
  gap: 4px;
}

.main {
  padding: 26px;
}

.topbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 18px;
  margin-bottom: 24px;
  padding: 18px 20px;
  background: rgba(255, 255, 255, 0.72);
  backdrop-filter: blur(10px);
  border: 1px solid rgba(223, 230, 239, 0.95);
  border-radius: 22px;
  box-shadow: var(--shadow-soft);
}

.topbar-left {
  display: flex;
  align-items: center;
  gap: 16px;
}

.topbar-icon {
  width: 62px;
  height: 62px;
  border-radius: 18px;
  background: white;
  border: 1px solid rgba(223, 230, 239, 0.95);
  box-shadow: var(--shadow-soft);
  display: grid;
  place-items: center;
}

.topbar-icon img {
  width: 40px;
  height: 40px;
  object-fit: contain;
}

.topbar h1 {
  margin: 0;
  font-size: 34px;
  font-weight: 800;
  letter-spacing: -0.03em;
}

.topbar p {
  margin: 4px 0 0;
  color: var(--muted);
}

.topbar-right {
  display: flex;
  align-items: center;
  gap: 12px;
}

.topbar-chip,
.user-chip {
  background: white;
  border: 1px solid var(--border);
  border-radius: 999px;
  padding: 12px 16px;
  font-size: 14px;
  font-weight: 700;
  box-shadow: var(--shadow-soft);
}

.metrics-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 18px;
  margin-bottom: 24px;
}

.metric-card {
  background: var(--panel);
  border: 1px solid rgba(223, 230, 239, 0.95);
  border-radius: var(--radius);
  padding: 22px;
  box-shadow: var(--shadow);
}

.metric-primary {
  background: linear-gradient(135deg, #ffffff 0%, #eff6ff 100%);
}

.metric-kicker {
  display: inline-block;
  margin-bottom: 10px;
  font-size: 12px;
  font-weight: 800;
  color: var(--muted);
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.metric-card strong {
  display: block;
  font-size: 22px;
  margin-bottom: 8px;
  line-height: 1.2;
}

.metric-primary strong {
  font-size: 42px;
}

.metric-card p {
  margin: 0;
  color: var(--muted);
  font-size: 14px;
}

.content-grid {
  display: grid;
  grid-template-columns: 1.08fr 1fr;
  gap: 24px;
}

.panel {
  background: var(--panel);
  border: 1px solid rgba(223, 230, 239, 0.95);
  border-radius: var(--radius);
  padding: 22px;
  box-shadow: var(--shadow);
  margin-bottom: 24px;
}

.panel-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
  margin-bottom: 18px;
}

.panel-header h2 {
  margin: 0;
  font-size: 26px;
  font-weight: 800;
  letter-spacing: -0.03em;
}

.panel-header p {
  margin: 6px 0 0;
  color: var(--muted);
  font-size: 14px;
}

.form-grid {
  display: grid;
  gap: 14px;
}

.actions-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 18px;
  margin-top: 20px;
  margin-bottom: 20px;
}

.subpanel {
  background: linear-gradient(180deg, #fbfdff 0%, #f8fafc 100%);
  border: 1px solid #e5e7eb;
  border-radius: 16px;
  padding: 18px;
}

.subpanel-header {
  margin-bottom: 14px;
}

.subpanel-header h3 {
  margin: 0 0 6px;
  font-size: 20px;
}

.subpanel-header p {
  margin: 0;
  color: var(--muted);
  font-size: 14px;
}

.inline-form {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 12px;
}

input,
textarea,
select,
button {
  font: inherit;
}

input,
textarea,
select {
  width: 100%;
  padding: 14px 15px;
  border: 1px solid #d8dee8;
  border-radius: 14px;
  background: #fff;
  color: var(--text);
  outline: none;
  transition: 0.18s ease;
}

input:focus,
textarea:focus,
select:focus {
  border-color: #93c5fd;
  box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.08);
}

textarea {
  min-height: 120px;
  resize: vertical;
}

button {
  border: none;
  border-radius: 14px;
  padding: 14px 18px;
  font-weight: 700;
  cursor: pointer;
  transition: transform 0.12s ease, opacity 0.12s ease;
}

button:hover {
  transform: translateY(-1px);
  opacity: 0.98;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.btn-primary {
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: white;
}

.btn-ghost {
  background: #eef2ff;
  color: #1d4ed8;
}

.btn-danger {
  background: #fff1f2;
  color: #be123c;
}

.tickets-list,
.comments-list {
  display: grid;
  gap: 14px;
}

.ticket-card,
.comment-card {
  background: linear-gradient(180deg, #fbfdff 0%, #f8fafc 100%);
  border: 1px solid #e5e7eb;
  border-radius: 16px;
  padding: 16px;
  box-shadow: var(--shadow-soft);
}

.ticket-card h4,
.comment-card h4 {
  margin: 0 0 8px;
  font-size: 16px;
  font-weight: 800;
}

.ticket-card p,
.comment-card p {
  margin: 5px 0;
  color: #374151;
  font-size: 14px;
}

.ticket-meta {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin: 10px 0 14px;
}

/* ---------- BADGES PREMIUM (FR + IMPACT VISUEL) ---------- */

.badges {
  display: flex;
  gap: 8px;
  align-items: center;
  flex-wrap: wrap;
}

.badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 6px 12px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 800;
  line-height: 1;
  letter-spacing: 0.02em;
}

/* ========================= */
/* 🎯 PRIORITÉS (IMPACT) */
/* ========================= */

.badge.priority-low {
  background: #ecfccb;
  color: #365314;
}

.badge.priority-normal {
  background: #e0f2fe;
  color: #075985;
}

.badge.priority-high {
  background: #ffedd5;
  color: #c2410c;
}

.badge.priority-critical {
  background: #fee2e2;
  color: #991b1b;
  animation: pulseCritical 1.5s infinite;
}

/* effet léger sur critique */
@keyframes pulseCritical {
  0% { transform: scale(1); }
  50% { transform: scale(1.04); }
  100% { transform: scale(1); }
}

/* ========================= */
/* 📊 STATUTS (FR + LISIBILITÉ) */
/* ========================= */

.badge.status-new {
  background: #e5e7eb;
  color: #374151;
}

.badge.status-assigned {
  background: #dbeafe;
  color: #1e40af;
}

.badge.status-in_progress {
  background: #fff7ed;
  color: #c2410c;
}

.badge.status-waiting {
  background: #fef3c7;
  color: #92400e;
}

.badge.status-resolved {
  background: #dcfce7;
  color: #166534;
}

.badge.status-closed {
  background: #e5e7eb;
  color: #111827;
}

/* nouveaux statuts (interventions) */

.badge.status-planned {
  background: #e0f2fe;
  color: #075985;
}

.badge.status-done {
  background: #dcfce7;
  color: #166534;
}

/* ========================= */
/* 🧠 UTILITY */
/* ========================= */

.badge-success {
  background: rgba(34, 197, 94, 0.16);
  color: #15803d;
}

.badge-danger {
  background: rgba(239, 68, 68, 0.16);
  color: #dc2626;
}

.badge-neutral {
  background: rgba(148, 163, 184, 0.22);
  color: #475569;
}

.ticket-detail {
  display: grid;
  gap: 16px;
  margin-bottom: 20px;
}

.ticket-detail-grid,
.client-detail-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 14px;
}

.ticket-detail-row,
.client-detail-row {
  background: #f8fafc;
  border: 1px solid #e5e7eb;
  border-radius: 14px;
  padding: 14px 16px;
}

.ticket-detail-row strong,
.client-detail-row strong {
  display: block;
  margin-bottom: 6px;
  font-size: 12px;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.ticket-description-box,
.client-notes-box,
.client-detail-card {
  background: linear-gradient(180deg, #fbfdff 0%, #f8fafc 100%);
  border: 1px solid #e5e7eb;
  border-radius: 16px;
  padding: 16px;
  box-shadow: var(--shadow-soft);
}

.ticket-description-box h4,
.client-notes-box h4 {
  margin: 0 0 8px;
  font-size: 14px;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--muted);
}

.ticket-description-box p,
.client-notes-box p {
  margin: 0;
  line-height: 1.6;
}

.client-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  margin-bottom: 8px;
}

.client-actions {
  margin-top: 14px;
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

.comment-composer {
  background: #f8fafc;
  border: 1px solid #e5e7eb;
  border-radius: 16px;
  padding: 16px;
  margin-bottom: 20px;
}

.composer-footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 14px;
  margin-top: 14px;
}

.checkbox {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: #374151;
  font-size: 14px;
}

.comment-meta {
  color: var(--muted);
  font-size: 13px;
}

.panel-divider {
  height: 1px;
  background: #e5e7eb;
  margin: 22px 0;
}

.empty-state {
  color: var(--muted);
}

.tickets-toolbar {
  display: grid;
  grid-template-columns: 1.4fr 1fr 1fr;
  gap: 12px;
  margin-bottom: 14px;
}

.tickets-toolbar-meta {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  margin-bottom: 16px;
  color: var(--muted);
  font-size: 14px;
}

/* ---------- RESPONSIVE ---------- */

@media (max-width: 1220px) {
  .metrics-grid,
  .content-grid,
  .actions-grid,
  .ticket-detail-grid,
  .client-detail-grid,
  .tickets-toolbar {
    grid-template-columns: 1fr;
  }

  .app-shell,
  .auth-shell {
    grid-template-columns: 1fr;
  }

  .sidebar,
  .auth-visual {
    display: none;
  }

  .main,
  .auth-form-side {
    padding: 18px;
  }

  .topbar {
    flex-direction: column;
    align-items: stretch;
  }

  .topbar-right {
    flex-wrap: wrap;
  }

  .composer-footer,
  .tickets-toolbar-meta {
    flex-direction: column;
    align-items: stretch;
  }
  
}

.quick-link-panel {
  text-decoration: none;
  color: inherit;
}

.quick-link-panel:hover {
  border-color: #c7d2fe;
}

.mobile-topbar,
.mobile-nav {
  display: none;
}

.mobile-topbar {
  position: sticky;
  top: 0;
  z-index: 30;
  background: linear-gradient(180deg, #071224 0%, #0c172c 100%);
  padding: 12px 16px;
  border-bottom: 1px solid rgba(255,255,255,0.06);
}

.mobile-brand {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: white;
  text-decoration: none;
  font-weight: 800;
}

.mobile-brand img {
  width: 28px;
  height: 28px;
  object-fit: contain;
}

.mobile-nav {
  position: sticky;
  top: 53px;
  z-index: 29;
  background: #0c172c;
  padding: 10px 12px;
  gap: 10px;
  overflow-x: auto;
  white-space: nowrap;
  border-bottom: 1px solid rgba(255,255,255,0.06);
}

.mobile-nav a {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: max-content;
  padding: 10px 14px;
  border-radius: 999px;
  text-decoration: none;
  font-weight: 700;
  font-size: 14px;
  color: white;
  background: rgba(255,255,255,0.08);
}

.mobile-nav a:hover {
  background: rgba(255,255,255,0.14);
}

@media (max-width: 1220px) {
  .mobile-topbar,
  .mobile-nav {
    display: flex;
  }

  body {
    background:
      radial-gradient(circle at top left, rgba(59, 130, 246, 0.08), transparent 24%),
      linear-gradient(180deg, #eff5fb 0%, #f8fafc 100%);
  }

  .panel,
  .metric-card,
  .subpanel,
  .ticket-card,
  .comment-card,
  .client-detail-card {
    border-radius: 16px;
  }

  .panel {
    padding: 16px;
  }

  .topbar h1 {
    font-size: 28px;
  }

  .panel-header h2 {
    font-size: 22px;
  }

  input,
  textarea,
  select,
  button {
    font-size: 16px;
  }
}

.mobile-nav a.active {
  background: linear-gradient(135deg, #2563eb, #1d4ed8);
}

/* ---------- SETTINGS ---------- */

.settings-grid {
  align-items: start;
}

.settings-info-grid {
  display: grid;
  gap: 14px;
}

.settings-info-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
  padding: 14px 16px;
  border: 1px solid var(--border);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.72);
}

.settings-info-row strong {
  font-size: 14px;
}

.settings-info-row span {
  color: var(--muted);
  text-align: right;
}

.settings-field {
  display: grid;
  gap: 8px;
}

.settings-field span {
  font-weight: 700;
  font-size: 14px;
}

.settings-field select {
  width: 100%;
  min-height: 48px;
  border-radius: 14px;
  border: 1px solid var(--border);
  background: white;
  padding: 0 14px;
  font: inherit;
  color: var(--text);
}

.settings-toggle {
  display: flex;
  align-items: center;
  gap: 12px;
  min-height: 48px;
  padding: 12px 14px;
  border: 1px solid var(--border);
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.72);
  font-weight: 700;
}

.settings-toggle input {
  width: 18px;
  height: 18px;
}

.subpanel-button {
  width: 100%;
  border: 1px solid var(--border);
  background: rgba(255, 255, 255, 0.72);
  text-align: left;
  cursor: pointer;
}

.subpanel-button:hover {
  transform: translateY(-1px);
}

/* ---------- THEMES ---------- */

body.theme-light {
  --bg: #eef3f9;
  --panel: rgba(255, 255, 255, 0.96);
  --panel-strong: #ffffff;
  --border: #dfe6ef;
  --text: #0f172a;
  --muted: #64748b;
  --primary: #2563eb;
  --primary-dark: #1d4ed8;
  --primary-soft: #dbeafe;
  --sidebar: #081327;
  --sidebar-soft: #12203b;
  --success: #16a34a;
  --success-soft: #dcfce7;
  --warning: #f59e0b;
  --warning-soft: #fef3c7;
  --danger: #dc2626;
  --danger-soft: #fee2e2;
  --neutral-soft: #e5e7eb;
}

body.theme-dark {
  --bg: #07111f;
  --panel: rgba(15, 23, 42, 0.9);
  --panel-strong: #0f172a;
  --border: #233045;
  --text: #e2e8f0;
  --muted: #94a3b8;
  --primary: #3b82f6;
  --primary-dark: #2563eb;
  --primary-soft: rgba(59, 130, 246, 0.15);
  --sidebar: #030712;
  --sidebar-soft: #111827;
  --success: #22c55e;
  --success-soft: rgba(34, 197, 94, 0.15);
  --warning: #f59e0b;
  --warning-soft: rgba(245, 158, 11, 0.16);
  --danger: #ef4444;
  --danger-soft: rgba(239, 68, 68, 0.16);
  --neutral-soft: rgba(148, 163, 184, 0.12);
}

body.theme-dark {
  background:
    radial-gradient(circle at top left, rgba(59, 130, 246, 0.12), transparent 24%),
    radial-gradient(circle at top right, rgba(34, 197, 94, 0.08), transparent 20%),
    linear-gradient(180deg, #020817 0%, #0b1220 100%);
}

body.theme-dark .topbar,
body.theme-dark .metric-card,
body.theme-dark .panel,
body.theme-dark .subpanel,
body.theme-dark .settings-toggle,
body.theme-dark .settings-info-row,
body.theme-dark .topbar-icon {
  background: rgba(15, 23, 42, 0.88);
  border-color: var(--border);
  color: var(--text);
}

body.theme-dark .settings-field select,
body.theme-dark input,
body.theme-dark textarea,
body.theme-dark select {
  background: rgba(15, 23, 42, 0.92);
  color: var(--text);
  border-color: var(--border);
}

body.theme-dark .topbar-chip,
body.theme-dark .user-chip {
  background: rgba(15, 23, 42, 0.88);
  color: var(--text);
  border-color: var(--border);
}

body.compact-mode .main {
  padding: 18px;
}

body.compact-mode .panel,
body.compact-mode .metric-card {
  padding-top: 16px;
  padding-bottom: 16px;
}

body.reduce-animations *,
body.reduce-animations *::before,
body.reduce-animations *::after {
  animation: none !important;
  transition: none !important;
}

@media (max-width: 768px) {
  .settings-info-row {
    flex-direction: column;
    align-items: flex-start;
  }

  .settings-info-row span {
    text-align: left;
  }
}

/* ---------- DASHBOARD PREMIUM ---------- */

.hero-dashboard {
  display: grid;
  grid-template-columns: 1.35fr 0.65fr;
  gap: 20px;
  margin-bottom: 24px;
  padding: 24px;
  border-radius: 24px;
  background:
    radial-gradient(circle at top right, rgba(59, 130, 246, 0.12), transparent 28%),
    linear-gradient(135deg, rgba(255, 255, 255, 0.96), rgba(239, 246, 255, 0.92));
  border: 1px solid rgba(223, 230, 239, 0.95);
  box-shadow: var(--shadow);
}

.hero-dashboard-content h2 {
  margin: 0 0 10px;
  font-size: 34px;
  line-height: 1.1;
  letter-spacing: -0.04em;
}

.hero-dashboard-content p {
  margin: 0;
  color: var(--muted);
  font-size: 15px;
  line-height: 1.7;
  max-width: 720px;
}

.hero-dashboard-meta {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 18px;
}

.hero-pill {
  display: inline-flex;
  align-items: center;
  padding: 10px 14px;
  border-radius: 999px;
  background: rgba(37, 99, 235, 0.08);
  color: var(--primary-dark);
  font-size: 13px;
  font-weight: 800;
}

.hero-dashboard-side {
  display: flex;
  align-items: stretch;
}

.hero-mini-card {
  width: 100%;
  display: grid;
  align-content: center;
  gap: 8px;
  padding: 20px;
  border-radius: 20px;
  background: linear-gradient(180deg, #071224 0%, #0c172c 100%);
  color: white;
  box-shadow: var(--shadow);
}

.hero-mini-card small {
  color: rgba(255, 255, 255, 0.72);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.hero-mini-card strong {
  font-size: 28px;
  line-height: 1.1;
}

.hero-mini-card span {
  color: #cbd5e1;
  font-size: 14px;
  line-height: 1.6;
}

.dashboard-kpi-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 18px;
  margin-bottom: 24px;
}

.metric-card-premium {
  min-height: 170px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}

.metric-card-premium strong {
  font-size: 38px;
  letter-spacing: -0.04em;
}

.dashboard-main-grid {
  align-items: start;
}

.ops-highlight-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}

.ops-highlight-card {
  background: linear-gradient(180deg, #fbfdff 0%, #f8fafc 100%);
  border: 1px solid #e5e7eb;
  border-radius: 18px;
  padding: 18px;
  box-shadow: var(--shadow-soft);
}

.ops-highlight-card strong {
  display: block;
  margin: 8px 0 8px;
  font-size: 30px;
  line-height: 1.1;
  letter-spacing: -0.04em;
}

.ops-highlight-card p {
  margin: 0;
  color: var(--muted);
  font-size: 14px;
}

.ops-highlight-card-accent {
  background: linear-gradient(135deg, rgba(37, 99, 235, 0.08), rgba(29, 78, 216, 0.04));
  border-color: rgba(147, 197, 253, 0.55);
}

.dashboard-role-grid {
  display: grid;
  gap: 14px;
}

.role-feature-card {
  background: linear-gradient(180deg, #fbfdff 0%, #f8fafc 100%);
  border: 1px solid #e5e7eb;
  border-radius: 18px;
  padding: 18px;
  box-shadow: var(--shadow-soft);
}

.role-feature-card strong {
  display: block;
  margin-bottom: 8px;
  font-size: 18px;
}

.role-feature-card p {
  margin: 0;
  color: var(--muted);
  line-height: 1.6;
}

.dashboard-actions-grid .subpanel {
  min-height: 132px;
  transition: transform 0.16s ease, border-color 0.16s ease, box-shadow 0.16s ease;
}

.dashboard-actions-grid .subpanel:hover {
  transform: translateY(-2px);
  border-color: #c7d2fe;
  box-shadow: 0 16px 30px rgba(37, 99, 235, 0.08);
}

/* Dark mode dashboard */

body.theme-dark .hero-dashboard {
  background:
    radial-gradient(circle at top right, rgba(59, 130, 246, 0.16), transparent 28%),
    linear-gradient(135deg, rgba(15, 23, 42, 0.94), rgba(17, 24, 39, 0.92));
  border-color: var(--border);
}

body.theme-dark .hero-pill {
  background: rgba(59, 130, 246, 0.16);
  color: #bfdbfe;
}

body.theme-dark .ops-highlight-card,
body.theme-dark .role-feature-card {
  background: rgba(15, 23, 42, 0.88);
  border-color: var(--border);
}

body.theme-dark .ops-highlight-card-accent {
  background: linear-gradient(135deg, rgba(59, 130, 246, 0.16), rgba(37, 99, 235, 0.08));
}

/* Responsive */

@media (max-width: 1220px) {
  .hero-dashboard,
  .dashboard-kpi-grid,
  .ops-highlight-grid {
    grid-template-columns: 1fr;
  }

  .hero-dashboard-content h2 {
    font-size: 28px;
  }
}

/* ---------- TICKETS / INTERVENTIONS PREMIUM ---------- */

.ticket-card-premium {
  display: grid;
  gap: 16px;
  padding: 18px;
  border-radius: 20px;
  border: 1px solid rgba(223, 230, 239, 0.95);
  background: linear-gradient(180deg, rgba(255,255,255,0.96) 0%, rgba(248,250,252,0.96) 100%);
  box-shadow: var(--shadow-soft);
  transition: transform 0.16s ease, box-shadow 0.16s ease, border-color 0.16s ease;
}

.ticket-card-premium:hover {
  transform: translateY(-2px);
  border-color: rgba(147, 197, 253, 0.75);
  box-shadow: 0 16px 28px rgba(15, 23, 42, 0.08);
}

.ticket-card-top {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
}

.ticket-card-headings {
  display: grid;
  gap: 6px;
}

.ticket-number {
  display: inline-flex;
  width: fit-content;
  padding: 6px 10px;
  border-radius: 999px;
  background: rgba(37, 99, 235, 0.08);
  color: var(--primary-dark);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0.03em;
  text-transform: uppercase;
}

.ticket-card-headings h4 {
  margin: 0;
  font-size: 20px;
  line-height: 1.3;
  letter-spacing: -0.02em;
}

.ticket-card-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: flex-end;
}

.ticket-card-body {
  display: grid;
  gap: 10px;
}

.ticket-info-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
  padding: 12px 14px;
  border-radius: 14px;
  background: rgba(248, 250, 252, 0.92);
  border: 1px solid rgba(226, 232, 240, 0.95);
}

.ticket-info-row strong {
  font-size: 13px;
  color: var(--text);
}

.ticket-info-row span {
  text-align: right;
  color: var(--muted);
  font-weight: 600;
}

.ticket-card-footer {
  display: flex;
  justify-content: flex-end;
}

.intervention-card-premium .ticket-number {
  background: rgba(34, 197, 94, 0.1);
  color: #15803d;
}

/* dark mode */

body.theme-dark .ticket-card-premium {
  background: linear-gradient(180deg, rgba(15,23,42,0.94) 0%, rgba(17,24,39,0.94) 100%);
  border-color: var(--border);
}

body.theme-dark .ticket-card-premium:hover {
  border-color: rgba(96, 165, 250, 0.55);
  box-shadow: 0 16px 28px rgba(0, 0, 0, 0.24);
}

body.theme-dark .ticket-number {
  background: rgba(59, 130, 246, 0.16);
  color: #bfdbfe;
}

body.theme-dark .intervention-card-premium .ticket-number {
  background: rgba(34, 197, 94, 0.16);
  color: #86efac;
}

body.theme-dark .ticket-info-row {
  background: rgba(15, 23, 42, 0.82);
  border-color: var(--border);
}

@media (max-width: 768px) {
  .ticket-card-top {
    flex-direction: column;
  }

  .ticket-card-badges {
    justify-content: flex-start;
  }

  .ticket-info-row {
    flex-direction: column;
    align-items: flex-start;
  }

  .ticket-info-row span {
    text-align: left;
  }

  .ticket-card-footer {
    justify-content: stretch;
  }

  .ticket-card-footer .btn {
    width: 100%;
  }
}

/* ---------- TICKET DETAIL PREMIUM ---------- */

.ticket-detail-premium {
  display: grid;
  gap: 18px;
}

.ticket-detail-hero {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 18px;
  padding: 20px;
  border-radius: 20px;
  background: linear-gradient(135deg, rgba(37, 99, 235, 0.08), rgba(239, 246, 255, 0.9));
  border: 1px solid rgba(191, 219, 254, 0.9);
}

.ticket-detail-hero-main {
  display: grid;
  gap: 8px;
}

.ticket-detail-hero-main h3 {
  margin: 0;
  font-size: 28px;
  line-height: 1.15;
  letter-spacing: -0.03em;
}

.ticket-detail-hero-main p {
  margin: 0;
  color: var(--muted);
  font-size: 15px;
}

.ticket-detail-hero-side {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 8px;
}

.premium-detail-grid .ticket-detail-row {
  background: linear-gradient(180deg, #fbfdff 0%, #f8fafc 100%);
  box-shadow: var(--shadow-soft);
}

.ticket-description-premium {
  padding: 18px;
}

.comment-card-premium {
  display: grid;
  gap: 12px;
  padding: 18px;
  border-radius: 18px;
}

.comment-card-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
}

.comment-card-head h4 {
  margin: 0 0 4px;
}

.comment-card-body p {
  margin: 0;
  line-height: 1.7;
}

/* dark mode */

body.theme-dark .ticket-detail-hero {
  background: linear-gradient(135deg, rgba(37, 99, 235, 0.14), rgba(15, 23, 42, 0.94));
  border-color: var(--border);
}

body.theme-dark .premium-detail-grid .ticket-detail-row,
body.theme-dark .ticket-description-premium,
body.theme-dark .comment-card-premium {
  background: rgba(15, 23, 42, 0.88);
  border-color: var(--border);
  color: var(--text);
}

@media (max-width: 768px) {
  .ticket-detail-hero {
    flex-direction: column;
  }

  .ticket-detail-hero-side {
    justify-content: flex-start;
  }

  .comment-card-head {
    flex-direction: column;
  }
}

/* ---------- CLIENTS PREMIUM ---------- */

.client-detail-premium {
  display: grid;
  gap: 18px;
}

.client-detail-hero {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 18px;
  padding: 20px;
  border-radius: 20px;
  background: linear-gradient(135deg, rgba(34, 197, 94, 0.08), rgba(240, 253, 244, 0.92));
  border: 1px solid rgba(187, 247, 208, 0.92);
}

.client-detail-hero-main {
  display: grid;
  gap: 8px;
}

.client-detail-hero-main h3 {
  margin: 0;
  font-size: 28px;
  line-height: 1.15;
  letter-spacing: -0.03em;
}

.client-detail-hero-main p {
  margin: 0;
  color: var(--muted);
  font-size: 15px;
}

.client-detail-hero-side {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 8px;
}

.client-card-premium .ticket-number {
  background: rgba(34, 197, 94, 0.1);
  color: #15803d;
}

.client-notes-premium {
  padding: 18px;
}

.client-notes-premium p {
  margin: 0;
  line-height: 1.7;
}

/* dark mode */

body.theme-dark .client-detail-hero {
  background: linear-gradient(135deg, rgba(34, 197, 94, 0.12), rgba(15, 23, 42, 0.94));
  border-color: var(--border);
}

body.theme-dark .client-card-premium .ticket-number {
  background: rgba(34, 197, 94, 0.16);
  color: #86efac;
}

body.theme-dark .client-notes-premium {
  background: rgba(15, 23, 42, 0.88);
  border-color: var(--border);
  color: var(--text);
}

@media (max-width: 768px) {
  .client-detail-hero {
    flex-direction: column;
  }

  .client-detail-hero-side {
    justify-content: flex-start;
  }
}

/* ---------- PAGE MESSAGE ---------- */

.page-message {
  margin-bottom: 18px;
  padding: 14px 16px;
  border-radius: 16px;
  font-weight: 700;
  border: 1px solid transparent;
  box-shadow: var(--shadow-soft);
}

.page-message.success {
  background: var(--success-soft);
  color: #166534;
  border-color: rgba(34, 197, 94, 0.2);
}

.page-message.error {
  background: var(--danger-soft);
  color: #991b1b;
  border-color: rgba(239, 68, 68, 0.2);
}

body.theme-dark .page-message.success {
  background: rgba(34, 197, 94, 0.14);
  color: #86efac;
  border-color: rgba(34, 197, 94, 0.25);
}

body.theme-dark .page-message.error {
  background: rgba(239, 68, 68, 0.14);
  color: #fca5a5;
  border-color: rgba(239, 68, 68, 0.25);
}

/* ---------- PAGE MESSAGE ---------- */

.page-message {
  margin-bottom: 18px;
  padding: 14px 16px;
  border-radius: 16px;
  font-weight: 700;
  border: 1px solid transparent;
  box-shadow: var(--shadow-soft);
}

.page-message.success {
  background: var(--success-soft);
  color: #166534;
  border-color: rgba(34, 197, 94, 0.2);
}

.page-message.error {
  background: var(--danger-soft);
  color: #991b1b;
  border-color: rgba(239, 68, 68, 0.2);
}

body.theme-dark .page-message.success {
  background: rgba(34, 197, 94, 0.14);
  color: #86efac;
  border-color: rgba(34, 197, 94, 0.25);
}

body.theme-dark .page-message.error {
  background: rgba(239, 68, 68, 0.14);
  color: #fca5a5;
  border-color: rgba(239, 68, 68, 0.25);
}